Artifical Intelligence (AI) Information Page

As part of our continued commitment to the advancement our software products, MDaemon Technologies integrates optional AI-enabled features to enhance the user's experience and productivity. We understand that privacy and choice are essential, so we have created this page to provide you with detailed information on our AI components and features and allow you to make informed decisions about using them.

Administrators and users should be aware that the use of AI introduces several privacy concerns due to its ability to process personal data and generate potentially sensitive information. To address privacy concerns, it’s vital for organizations to train their employees to use AI responsibly.

Our AI Features

Software Product/AI Feature AI Category Provider/Provider Policy

MDaemon Webmail Client (MDaemon version 23.5 and higher)
Feature name: AI Email Assist
Function: Assisted email content creation and revision.
Enabled by default? NO - the feature must be enabled by the server administrator.
Data retention: Data submitted to/from Open AI is not stored on the local server or on our network.

Generative AI

ChatGPT by OpenAI
Terms of Use

Frequently Asked Questions (FAQ's):

Are AI features optional?
We understand that AI usage should be a matter of choice. If at any point you decide to discontinue any of the AI features, you can easily disable them from the administrator settings.

What is Generative AI?
Generative AI is a category of artificial intelligence that focuses on the creation of new content or data rather than just analyzing or processing existing information. Generative AI refers to a subset of artificial intelligence that uses patterns and examples from existing datasets when generating new data and information. Where traditional AI may focus on detecting patterns, classifying data, or detecting fraud, Generative AI utilizes algorithms and machine learning techniques, including automated decision-making processes, to create entirely new information.

How can privacy concerns be addressed?
To address privacy concerns, it’s vital for organizations to train their employees to use AI responsibly. This training should cover the privacy impact of AI technologies, the importance of privacy protection, and compliance with applicable privacy regulations. Employees must understand the risks associated with mishandling personal data and the potential consequences for internal and external organizational stakeholders. By fostering a privacy-centric mindset and providing clear guidelines, organizations can ensure that employees are aware of privacy risks and take appropriate measures to protect personal data throughout the AI lifecycle.