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Telephone Support

• Per-incident support available at $90.00 (U.S.) per incident*
  
• Offers Priority product support during normal business hours
• Available for all supported Alt-N Technologies' product

Priority support is available during normal business hours, Monday through Friday, 7:00 am - 5:30 pm U.S. Central Standard Time (excluding weekends and U.S. holidays) by calling:
U.S. Toll Free: 866-601-ALTN (2586)
International: 817-601-3222

*price subject to change without notice.

Supported Products

Support for the following products can be obtained by using the Product Support Request Form:

• MDaemon Windows-based email server - Versions 7.2.3 and higher
• Outlook Connector - Versions 2.0 and higher
• SecurityPlus - Versions 3.0 and higher
• RelayFax - Versions 6.0.2 and higher
• SecurityGateway for Exchange/SMTP - Versions 1.0 and higher
• ProtectionPlus for SecurityGateway - Versions 1.0 and higher
• WebAdmin - Versions 3.0.4 and higher

Note: Support has been discontinued for MDaemon email servers running on Windows 95, 98, ME, or NT.

InterShield Appliance Support

U.S. Toll Free: 866-601-ALTN (2586)
International: 817-601-3222
sales@helpdesk.altn.com

If you have any questions on these support offerings or would like further details on Alt-N Technologies' support policies and procedures please contact us for more details.

Note: Alt-N Technologies reserves the right to deny support for abuses to the system.