Technical Support Agreement

A Technical Support Agreement offers you priority access to MDaemon Technologies' Technical Support Team during normal business hours (US Central Time). Technical Support Agreements are flexible and designed to address the critical response needs of your business.

Technical Support Agreements are available for supported versions of MDeamon. An MDaemon agreement includes priority support for its licensed features (MDaemon Connector for Outlook, AntiVirus, and ActiveSync).

Get the full list of supported versions here

A Technical Support Agreement is valid for the full term of the associated software product license if the product has current Software License Renewal Coverage. If the software product is no longer covered under Software License Renewal Coverage, the Technical Support Agreement is valid for a term of one year from the date purchase.
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End Of Life Support Notice

  • Effective July 30, 2019, the following product versions will not be supported:
  • MDaemon - Versions 14.5.x and below
  • SecurityGateway - Versions 4.5.x and below
  • Outlook Connector - Versions 4.5.x and below
  • SecurityPlus - Versions 5.0.x and below

Get the full list of supported versions here